Contact Us

Connect with our team:

Regular Hours: Monday through Friday 8 AM to 5 PM CST

Telephone: 1-877-293-6287

Email: [email protected]

Address: 10440 E Northwest Highway, Dallas, TX 75238


For urgent matters outside of business hours, please call 1-877-293-6287.


As a Joint Commission certified agency, concerns not satisfactory addressed by Focus Staff can be reported directly to The Joint Commission:

Office of Quality Monitoring 
(630) 792-5636 or www.jointcommission.org

Review Policies: 
Grievance & Compliant Protocol

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